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log in problem

PostPosted: Thu Feb 17, 2022 7:07 am
by nicoaubone
Hello, I cant log in to the service, seems to be a problem there...
thanks

Re: log in problem

PostPosted: Thu Feb 17, 2022 9:27 am
by skperez
Thanks for your inquiry!

We recently released a new update to HiTIDE so you may need to clear your cache and try again.

If you are still seeing this issue after clearing your cache, please provide the exact error you are seeing and what browser you are using.

Thank you!

Re: log in problem

PostPosted: Thu Feb 17, 2022 10:55 am
by nicoaubone
Yes, I cleaned the browser (chrome) cache but the error persists, when i click the "sign in" button nothing happens, the error in the browser console is :
Access to XMLHttpRequest at 'https://hitide.profile.podaac.earthdatacloud.nasa.gov/hitide/api/session/user/' from origin 'https://podaac-tools.jpl.nasa.gov' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
Thanks