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Problems

PostPosted: Fri Oct 26, 2018 9:04 am
by bobsimons
1) The email address at the bottom of thredds web pages,
https://thredds.jpl.nasa.gov/thredds/catalog.html
is invalid.
2) The contact button at the bottom of tons of JPL web pages, e.g.,
https://podaac.jpl.nasa.gov/forum/viewforum.php?f=58
doesn't work.
3) The email that it links to (podaac@podaac.jpl.nasa.gov) isn't valid.
4) This dataset
https://thredds.jpl.nasa.gov/thredds/dodsC/ncml_aggregation/OceanTemperature/ghrsst/aggregate__ghrsst_NAVO-L4HR1m-GLOB-K10_SST.ncml.html
has tied values in the time dimension. See the middle values at
[url]https://thredds.jpl.nasa.gov/thredds/dodsC/ncml_aggregation/OceanTemperature/ghrsst/aggregate__ghrsst_NAVO-L4HR1m-GLOB-K10_SST.ncml.ascii?time[3692:3697][/url]
CF doesn't allow duplicate values for dimensions.
And duplicate values usually indicate a problem, e.g., a duplicate file, a file with the wrong name, etc.
1183593600 seconds since 1981-01-01T00:00:00Z = 2018-07-05T00:00:00Z
So the problem is the files with data at/around 2018-07-05T00:00:00Z.
Can you please investigate?

Thank you.

Re: Problems

PostPosted: Fri Oct 26, 2018 9:45 am
by podaac
Thank you for bringing this issue to our attention.

We are currently looking into this matter and will get back to you as soon as possible.

Re: Problems

PostPosted: Mon Oct 29, 2018 11:28 am
by podaac
In regards to #1-#3, the contact links are valid, but we are experiencing issues with some of our users not being able to reach us via email after the recent security measures were implemented by the institutional mail servers (related to Sender Policy Framework (SPF) record). We are in the process of trying to get that issue corrected.

One of our DE's will be getting back to you in regards to item #4.

Your continued patience is greatly appreciated.