GHRSST not available

GHRSST not available

Postby andres.vivallo » Tue Feb 23, 2021 6:36 am

Why GHRSST data is not available after feb 19th 2021?

regards.
andres.vivallo
 
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Re: GHRSST not available

Postby jvaldezch » Tue Feb 23, 2021 8:10 am

There is no data since 2021/051
jvaldezch
 
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Re: GHRSST not available

Postby wenhaoli » Tue Feb 23, 2021 9:06 am

Hi,

To better assist you, Could you provide us more information? Which GHRSST datasets you are refereeing to?

Thanks,
wenhaoli
 
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Re: GHRSST not available

Postby jvaldezch » Tue Feb 23, 2021 10:16 am

jvaldezch
 
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Re: GHRSST not available

Postby andres.vivallo » Tue Feb 23, 2021 11:22 am

this product: GDS2/L4/GLOB/JPL/MUR/v4.1

I'm using the API and Drive for the download, and I've had a problem in the last 3 days.

thanks,
andres.vivallo
 
Posts: 2
Joined: Sun Jan 24, 2021 1:20 pm

Re: GHRSST not available

Postby wenhaoli » Tue Feb 23, 2021 11:58 am

Hi,

We have contacted with data provider (MUR data) and waiting for his response. Will let you know once the data is available. Thanks for you patient.

Best Regards,
wenhaoli
 
Posts: 31
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Re: GHRSST not available

Postby wenhaoli » Tue Feb 23, 2021 12:42 pm

Hi,

Here is the latest information from data provider about the MUR datasets.

"The sea ice data server in Europe had a problem. If MUR doesn't get the ice data for the day, it aborts production. The ice data are supposed to be back on line, so let's hope MUR will catch up in tonight's production."

Thanks,
wenhaoli
 
Posts: 31
Joined: Wed Oct 26, 2016 1:57 pm

Re: GHRSST not available

Postby itejeda » Tue Feb 23, 2021 10:53 pm

Hi,

I am also concern about the missing files (MUR Data).

I would like to help the next time this happens, is there any procedure that we can trigger if we noticed missing files?

I've sent a few mails to podaac@podaac.jpl.nasa.gov, however I didn't get any answer yet.

I think that It might help to quickens the process to resolve the problems.


Best Regards.
Iago
itejeda
 
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Re: GHRSST not available

Postby wenhaoli » Wed Feb 24, 2021 10:27 am

Hi,

The GHRSST Level 4 MUR Global Foundation Sea Surface Temperature Analysis (v4.1) dataset is now up-to-date. Data for days 02/20 - 02/22 will be filled shortly.

Thanks,
wenhaoli
 
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Joined: Wed Oct 26, 2016 1:57 pm


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