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Thredds server unavailable

PostPosted: Thu Mar 16, 2017 7:02 am
by frivind
Hi!
We're have not been able to access http://thredds.jpl.nasa.gov for the last days. Is there a problem with the site?

Re: Thredds server unavailable

PostPosted: Thu Mar 16, 2017 10:56 am
by podaac
Please try your data search again, as THREDDS is now online.

Many thanks for your patience the last couple of days.

Re: Thredds server unavailable

PostPosted: Thu Mar 16, 2017 11:09 am
by frivind
Thanks for your reply. However we still have problems downloading data from thredds (and even access https://thredds.jpl.nasa.gov by a browser).
It may looks like there is a ssl problem at the server(?) since our scripts return "Unknown SSL protocol error in connection to thredds.jpl.nasa.gov:443"

Re: Thredds server unavailable

PostPosted: Sun Mar 19, 2017 6:30 pm
by podaac
THREDDS Status update:

There is a network problem that is preventing users from accessing THREDDS from outside the JPL network.

A High priority ticket has been assigned to JPL Security and they will be working on the problem Monday 3/20 09:00 (PST).

We are very sorry for the inconvenience and will keep you posted on any status updates.

Re: Thredds server unavailable

PostPosted: Mon Mar 20, 2017 9:46 am
by dale.robinson
Please keep me posted, too.

Thanks

Re: Thredds server unavailable

PostPosted: Mon Mar 20, 2017 1:59 pm
by podaac
THREDDS Status update:

JPL IT Security is still working on this issue. We will continue to post any updates on this matter.

Re: Thredds server unavailable

PostPosted: Thu Mar 23, 2017 8:48 am
by podaac
THREDDS Status update - Network Issue Resolved :

JPL Security has fixed the firewall issue for THREDDS.

Please try your data search again.
https://thredds.jpl.nasa.gov

We truly appreciate all your patience this past week.