Page 1 of 1

Support emails bouncing

PostPosted: Thu Jun 17, 2021 8:36 am
by alaroy
Good Morning!

Emails to both support-podaac@earthdata.nasa.gov and podaac@podaac.jpl.nasa.gov seem to currently be bouncing (it looks like one is forwarding to the other then bouncing). You may want to, please, look into the problem and resolve it.

-Andrew L.

Re: Support emails bouncing

PostPosted: Thu Jun 17, 2021 8:40 am
by podaac
Thank you for your feedback.

We are currently looking into this issue and will let you know once it is resolved.

Thank you for your patience.

Re: Support emails bouncing

PostPosted: Thu Jun 17, 2021 2:07 pm
by podaac
The email issue has been corrected.

If you need any assistance, please do not hesitate to contact us at podaac@podaac.jpl.nasa.gov

Thank you.