Unexpected error occured for the subset job you have request

Unexpected error occured for the subset job you have request

Postby fgaldino » Tue Jun 23, 2020 9:54 am

Hi guys!

I have been trying to download subsets of ASCAT data using Python and the podaac library. As these data are L2, I use the l2ss module of the library to query the data.

I had no problems with the Metop-A (dataset Id: PODAAC-ASOP2-25X01) data, but today I can not download data from Metop-B (dataset Id: PODAAC-ASOP2-25B01) and I never could download a subset from Metop-C (datasetId: PODAAC-ASOP2-25C01).

Ascat Metop-B
For Metop-B, last week was ok, but today when I query the data, I receive an error:

"Unexpected error occured for the subset job you have requested"

It is just 9 files. If I try to download just one, the script never finishes the request.

code to query:

Code: Select all

    # Period to download
    start_date = '2020-06-20T00:00:00Z'
    end_date = datetime.now().strftime("%Y-%m-%dT%H:%M:%SZ")

    lat_max = 7
    lat_min = -35
    lon_max = -20
    lon_min = -55

    coords = [str(lon_min), str(lat_min), str(lon_max), str(lat_max)]
    box = ','.join(coords)

query = {
            "email": '',
                    "compact": "true",
                    "datasetId": "PODAAC-ASOP2-25B01",
                    "bbox": box,
                    "variables": ["lat","lon","time","wind_speed","wind_dir","wvc_quality_flag"],
                    "granuleIds": list_granules

l.granule_download(query_string = query)

# The list_granules with the files is:
 list_granules = ['ascat_20200619_223600_metopb_40238_eps_o_250_3202_ovw.l2.nc',

Ascat Metop-C

It is the same problem, however, differently from the data of the Metop-B satellite, I never could download the data.

My scripts for the 3 satellites (A, B, C) are pretty much the same, just changing the dataset ID.

Also, I would like to ask if is there any function in the l2ss that could break or stop the request if the request takes to much time to complete. I have searched in the documentation but I didn't find an answer to this question.

Thank you!!
Posts: 1
Joined: Tue Jun 23, 2020 9:22 am

Re: Unexpected error occured for the subset job you have req

Postby yiboj » Fri Jun 26, 2020 9:48 am

Thanks for your inquiry and support.
The dataset Metop-C (PODAAC-ASOP2-25C01) is not in our l2ss service now, and I have submitted the ticket to support team for that and will let you know once available.
The issue with Metop-B dataset maybe caused by the network connection, please try again and let me know if you still can not subset this dataset.
Posts: 130
Joined: Mon Mar 30, 2015 11:22 am

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