PO.DAAC follows the Level of Service model as defined by the Earth Science Data Systems (ESDS) program. The level of service is designed to bring consistency to service for data across all NASA ESDS data repositories and to improve communication of the data archival roles and responsibilities, making it easier for data producers and data users to know what to expect with respect to data stewardship of a given data product.
For further details https://earthdata.nasa.gov/collaborate/new-missions/level-of-service
The term Level of Service refers to the quantity, consistency, and types of services applied to data publication, distribution, user support, outreach, and preservation. Following the ESDS guidance PO.DAAC is providing the following information on the level of service to guide data providers and users.
Service Level Descriptions:
All Basic services plus
All Basic and Standard services plus